Free Alternative to Supremo
Switch to HelpWire, a reliable alternative to Supremo, and gain access to critical functionalities for prompt and professional remote support on Mac and PC, all while saving your budget.
- User-friendly interface
- Excellent remote support capabilities
- Great for businesses of any scale
HelpWire vs. Supremo: Quick Comparison
Check out the comparison chart showcasing the features and functionalities of both HelpWire and Supremo.
| Features |
HelpWire
|
Supremo
Remote Access
Solo
Business
Professional
| |||
|---|---|---|---|---|---|
| Price per Month | |||||
| Price per Month | Free for personal and business use | Free for non-professional and/or non-continuous use | $12 | $21 | $46 |
| User Restrictions | |||||
| User Restrictions | No limits | personal use | 1 Licensed user | 1 Licensed user | 10 Licensed users |
| Supported platforms | |||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android |
| Multi-monitor view | |||||
| Multi-monitor view | |||||
| Multiple workstations control per user | |||||
| Multiple workstations control per user | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Team Management | |||||
| Team Management | |||||
| Client Management | |||||
| Client Management | |||||
| Collaboration | |||||
| Collaboration | Chat | Chat | Chat | Chat | Chat |
| File transfer | |||||
| File transfer | |||||
| Remote desktop sessions at a time | |||||
| Remote desktop sessions at a time | 1 | 1 | 1 | 3 | 3-100, for extra price |
| Mobile support | |||||
| Mobile support | |||||
| Unattended Access | |||||
| Unattended Access |
HelpWire Features
HelpWire provides key functionalities that make it a strong alternative to Supremo, guaranteeing efficient remote desktop management.
Key features
Key features
Client Management
Enhance your remote client management by developing comprehensive client profiles, viewing essential device details, and adding notes to support sessions, all accessible through your web account.
Team Management
Effortlessly create, organize, and dissolve support teams, handle a shared client base, and work together using built-in team management tools to provide outstanding remote support and resolve issues efficiently.
Robust Security
Keep your data protected with HelpWire’s strong HelpWire security features, such as two-factor authentication, secure TLS/SSL channels, and full AES-256 encryption.
File Exchange
Easily move files from the operator's computer to the remote desktop by using the standard copy-and-paste feature.
Easy Session Start
Start remote sessions effortlessly by sharing a connection link with your clients, removing the need for complex ID or password entries.
Remote Support for Various Situations
IT Support
Boost your productivity with HelpWire, a free remote support solution for freelancers, perfect for handling system setup, software installation, and various other technical tasks.
Managed Service Providers
HelpWire, a remote support software designed for MSPs, enables managed service providers to offer quick and secure support for IT infrastructures and user systems.
Small and Medium-Sized Businesses
Increase efficiency and reduce expenses in your customer support team with an intuitive remote desktop service for POS systems, streamlining your remote assistance processes.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
Currently, there are various paid plans available for using Supremo without any restrictions, granting full access to all its features. However, for non-professional or occasional use, you can use this solution for free.
Although Supremo is legitimate and secure, hackers and scammers have exploited it for unauthorized access in the past. They often pose as support or create fake websites to distribute malicious versions. Supremo now combats this by displaying a warning message on the first launch.
Absolutely! HelpWire stands out as a top free alternative to Supremo, offering a robust feature set, secure connections, and an intuitive interface.