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Simpler & Free Alternative to Splashtop

Transition to HelpWire, a straightforward free alternative to Splashtop SOS, and enjoy cost savings coupled with rapid remote desktop connections for PCs, Macs, and Linux computers.
  • Intuitive interface
  • Wallet-friendly
  • Speedy remote desktop
Free and User-Friendly Splashtop Alternative

HelpWire vs. Splashtop SOS: Quick Comparison

​​Dive into a brief comparison of the features and pricing models offered by both Splashtop SOS and HelpWire.
Features
HelpWire
Splashtop
SOS SOS +10 SOS Unlimited
Price
Price Free $199/ 1 technician $219/ 1 technician $399/ 1 technician
Multi-Platform Support
Multi-Platform Support Windows/ Mac/ Linux Windows/ Mac/ Android/ iOS Windows/ Mac/ Android/ iOS Windows/ Mac/ Android/ iOS
Concurrent Sessions per User
Concurrent Sessions per User Multiple chat sessions 10 10 10
Chat
Chat Chat Chat Chat and Voice Chat and Voice
Operator Seats
Operator Seats 1 1 1 1
Simple Attended Access
Simple Attended Access
Multi-Monitor Support
Multi-Monitor Support
File Transfer
File Transfer
Robust Security
Robust Security
Session Recording
Session Recording
Custom Branding
Custom Branding

HelpWire Features

Take a look at a few key attributes of HelpWire as a Splashtop alternative to understand its advantages.

Learn more
Quick Session Start

Simple Session Initiation

Kickstart a remote session effortlessly. Share the remote desktop connection link with your client — no IDs or passwords are needed.
Integrated Chat

Integrated Chat

Enhance communication between support teams and clients with a built-in customer support chat.
File Exchange

File Transfer

Seamlessly transfer files between the local and remote session windows using simple copy-paste actions.
Client Management

Client Management

Efficiently handle your clientele through client management, including list organization, customization of fields, and adding notes, all directly from your browser.
Multiple Desktops Support

Service Multiple Desktops

Engage with multiple remote computers of the same client and effortlessly toggle between their desktops.

How HelpWire Amplifies Various Services

IT Support

IT Support

Supercharge IT support with HelpWire, remote support software for tech consultants, by delivering prompt remote aid to customers navigating system configurations or software installations.
Small to Medium Businesses

Small to Medium Businesses

Opting for HelpWire, a leading remote IT support for small businesses, over Splashtop not only reduces operational costs but also augments the prowess of your customer support unit.
Help Desk

Help Desks

Embed a secure remote access for SysAdmins to swiftly tackle user queries, thereby shrinking the resolution timeline via proactive help desk services.

Users Share Their HelpWire Experience title icon

5.0 Based on 49 customers' reviews
version icon
Version
2.1, 7 Aug, 2024
compatibility icon
Compatibility
macOS, Windows, Linux
price icon
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
Molly
Production worker
Product Hunt Review
Molly
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
Daniel Domingues
Founder, Lusha
G2 Review
Daniel Domingues
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
Rabeea Sarfraz
Associate Software Engineer, Coeus Solutions GmbH
G2 Review
Rabeea Sarfraz
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
Kyle Paterson
CEO, Enspire
G2 Review
Kyle Paterson
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Ben T
Admin Assistant
Capterra Review
Ben T
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Nilay N.
Senior Education Management, Self-employed
Capterra Review
Nilay N.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Samit B.
Senior Communication Executive, Dairy
Capterra Review
Samit B.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
Govind P.
Content Writer, Marketing and Advertising
Capterra Review
Govind P.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
Stefan
AlternativeTo Review
Stefan
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Richard O.
SoftwareReviews Review
Richard O.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
Adyrosan B.
Business Leader or Manager
SoftwareReviews Review
Adyrosan B.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
Anna K.
Sales Marketing
SoftwareReviews Review
Anna K.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
EJ S.
Business Leader or Manager
SoftwareReviews Review
EJ S.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Malik S.
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Chris
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Martin Lentz
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
Ron Larson
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
Beth Comer
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Luca Albanese
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Kevin Patrick
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
Destain Dückert
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
Wilkin Miguel Julio Mercado
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Michael Guggenbichler
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
Johnathan Lugo
I was able to help a client by transferring files from my machine to theirs.
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