Effective and Free Alternative to RustDesk

HelpWire stands as a decent alternative to RustDesk, offering all the essential features, simplified setup and usage, all while being completely free.

Free-to-use
Simple-to-use
Great for businesses of any scale

Free download

HelpWire vs. RustDesk: A Brief Comparison

Have a look at a comparison chart highlighting the features and functions of both HelpWire and RustDesk.

	HelpWire	RustDesk Free Individual Basic Customized
Price per Month
Price per Month	Free for personal and business use	Free for personal and business use	$9.90 per month	$19.90 per month	$1 for each additional user $0.1 for each additional device
User restrictions
User restrictions	No limits	No limits	1 Licensed user	10 Licensed users	100 Licensed users
Supported platforms
Supported platforms	Windows, Mac, Linux	Windows, Mac, Linux, iOS, Android	Windows, Mac, Linux, iOS, Android	Windows, Mac, Linux, iOS, Android	Windows, Mac, Linux, iOS, Android
Multi-monitor view
Multi-monitor view
Multiple workstations control per user
Multiple workstations control per user	Unlimited	Unlimited	max 20	max 100	max 1500
Team Management
Team Management
Client Management
Client Management
Chat and collaboration
Chat and collaboration	Chat	Chat, VoIP	Chat, VoIP	Chat, VoIP	Chat, VoIP
File transfer
File transfer
Remote desktop sessions at a time
Remote desktop sessions at a time	1	1	Unlimited	Unlimited	Unlimited
Session recording
Session recording
Customization
Customization
Mobile support
Mobile support
Screen sharing
Screen sharing

HelpWire Features

When comparing remote support solutions to RustDesk, HelpWire shines as a top choice, especially for small businesses. Its Key features include fast and stable connectivity, high remote desktop performance, and robust security protocols.

Key features

File Exchange

Smoothly transfer files from the operator’s system to the remote desktop window using the usual copy-and-paste functionality.

Client Management

Amplify your remote client management by creating detailed client profiles, accessing crucial device information, and annotating remote support sessions—all conveniently from your web account.

Team Management

Seamlessly establish, organize, and disband support teams, manage a shared pool of clients, and collaborate as a team with integrated team management tools to resolve issues, delivering excellent remote assistance.

Easy Session Start

Initiate remote sessions by providing your clients with the remote desktop connection link, eliminating the requirement for intricate ID or password inputs.

Robust Security

Is HelpWire secure? With its trusted Auth0 authentication, AES-256 encryption, secure AWS data centers, and firewall-compatible connections, both operators and clients can feel confident during remote desktop sessions.

Remote Support for Various Situations

IT Support

Improve your remote support productivity with HelpWire, a free remote desktop solution for freelancers to solve system setup and software installation issues, among other tasks.

Small and Medium-Sized Businesses

HelpWire’s remote support for POS systems is an ideal option for businesses to streamline remote assistance, reduce costs and elevate customer service levels.

Managed Service Providers

Managed service providers can rely on HelpWire, a remote support software for MSPs, to deliver fast and secure support to IT infrastructures and user systems.

FAQ