Free & Simpler Alternative to RemotePC
HelpWire delivers the same foundational features as RemotePC for swift remote support, yet at absolutely no cost.
- Full access without hidden charges
- Seamless remote desktop experience
- User-friendly interface
HelpWire vs. RemotePC: Quick Comparison
Here’s a quick peek at the detailed features and pricing plan comparison between RemotePC and HelpWire.
| Features |
HelpWire
|
RemotePC
Consumer
Consumer
SOHO
Team
Enterprise
| ||||
|---|---|---|---|---|---|---|
| Price per year | ||||||
| Price per year | Free | $24.50 | $49.50 | $79.50 | $299.50 | $599.50 |
| Conditions | ||||||
| Conditions | No limits | One 1 license, access 1 computer | One 1 license, access 2 computers | Unlimited user licenses, access 10 computers | Unlimited user licenses, access 50 computers | Unlimited user licenses, access 100 computers |
| Multi-Platform Support | ||||||
| Multi-Platform Support | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| File Transfer | ||||||
| File Transfer | ||||||
| Optimized Performance | ||||||
| Optimized Performance | ||||||
| Multi-Monitor View | ||||||
| Multi-Monitor View | ||||||
| Built-in Chat | ||||||
| Built-in Chat | ||||||
| Robust Security | ||||||
| Robust Security | ||||||
| Remote Reboot | ||||||
| Remote Reboot | ||||||
| Mobile Devices | ||||||
| Mobile Devices |
HelpWire Features
When compared to RemotePC, users have unrestricted access to all HelpWire features, ensuring a dependable remote desktop service without extra charges. Key features include swift and steady connectivity, enhanced remote desktop performance, and top-notch security protocols.
Quick Session Start
Share a remote desktop connection link to begin support sessions instantly and hassle-free without cumbersome IDs or passwords. No firewall or VPN configurations are required.
File Transfer
Transfer files to your client's remote desktop simply by copying and pasting them into a remote session window, eliminating the need for intermediary storage or file hosting platforms.
Client Management
HelpWire facilitates client management by allowing you to keep an organized roster of clients, access basic device information, and jot down notes about them directly through your browser.
Integrated Chat
Boost efficiency and client satisfaction with HelpWire's instant support chat. Direct interactions with customers expedite problem resolution.
Robust Security
With HelpWire security
measures like reliable Auth0 authentication, end-to-end AES-256 encryption, secure AWS data centers, and firewall-compatible connections, operators and clients can feel secure during remote desktop sessions.
Remote Support Solution Tailored to Varied Requirements
HelpWire caters to an array of industries, requirements, and services, amplifying business efficiency while minimizing expenses.
Managed Service Providers
Managed service providers can depend on HelpWire, a remote support software for MSP, for swift and secure support to clients' IT infrastructures and user systems.
Small and Medium-Sized Businesses
Elevate productivity and cut costs in your customer support department with an intuitive Remote desktop service for POS systems that refines your remote assistance processes.
Help Desks
HelpWire supplements remote access solution for manufacturing sector, elevating the quality of support services through advanced remote access capabilities.
FAQ
RemotePC is not entirely free. They extend a free 7-day trial, but a subscription or license is mandatory for ongoing usage.
Indeed, HelpWire offers a free remote desktop service without any concealed fees.
RemotePC boasts a robust security system. It incorporates multiple protection layers, such as the industry-standard TLS v1.2 and AES 256-bit encryption, customizable user-defined keys, dual-factor authentication, trusted devices, and an option to blank out the host screen, ensuring your activities on a remotely accessed device remain private. The software also complies with regulations like HIPAA, GDPR, PCI, SOC 2 Type, and FIPS.