Free Alternative to RealVNC
Switch to HelpWire, an effective RealVNC alternative, and enjoy fast remote desktop access for PCs, Macs, and Linux systems while immediately reducing costs.
- Free-to-use
- Simple-to-use
- Great for businesses of any scale
HelpWire vs. RealVNC: Quick Comparison
Brief overview of the features and pricing models available with both RealVNC and HelpWire.
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HelpWire
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RealVNC
Lite
Essentials
Plus
Premium
Enterprise
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|---|---|---|---|---|---|---|
| Price per Month | ||||||
| Price per Month | Free for personal and business use | Free for personal use only | $8.25 per month | $16.50 per month | $29.09 per month | custom |
| User restrictions | ||||||
| User restrictions | No limits | 1 user | 1 user | No limits | No limits | No limits |
| Supported platforms | ||||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, Linux, Raspberry Pi | Windows, Mac, Linux, Raspberry Pi | Windows, Mac, Linux, Raspberry Pi | Windows, Mac, Linux, Raspberry Pi | Windows, Mac, Linux, Raspberry Pi, iOS, Android |
| Multi-monitor view | ||||||
| Multi-monitor view | ||||||
| Unattended access | ||||||
| Unattended access | Unlimited | 3 Devices | 3 Devices | 50 Devices | 150 Devices | 150+ |
| On-demand access | ||||||
| On-demand access | ||||||
| Client Management | ||||||
| Client Management | ||||||
| Chat collaboration | ||||||
| Chat collaboration | ||||||
| File transfer | ||||||
| File transfer | ||||||
| Remote printing | ||||||
| Remote printing | ||||||
| Session recording | ||||||
| Session recording | ||||||
| Customization | ||||||
| Customization | ||||||
| Mobile support | ||||||
| Mobile support | ||||||
| Remote desktop sessions at a time | ||||||
| Remote desktop sessions at a time | 1 | 1 | 1 | 1 | 1 | Unlimited |
HelpWire Features
Explore HelpWire’s key features as a RealVNC alternative and discover how it can improve user experience and remote access performance.
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File Exchange
Effortlessly transfer files between the local and remote session windows using straightforward copy-and-paste actions.
Client Management
Enjoy effortless remote client management with HelpWire’s web-based tools, enabling you to create and manage client profiles, view connected devices, and track support session notes—all from a single platform.
Team Management
Boost your remote support efficiency with HelpWire’s team management tools. Assign tasks, create and organize support teams, manage a shared client base, and collaborate to reach your objectives seamlessly.
Built-In Chat
HelpWire’s real-time support chat feature allows multiple operators to collaborate and gain valuable insights into client issues, enabling faster and more effective resolutions.
Easy Session Start
With HelpWire, starting remote sessions is a breeze—just send a unique connection URL to clients, no need for session IDs or passwords.
Robust Security
HelpWire protects the security and confidentiality of your data with robust security features, including two-factor authentication, secure TLS/SSL channels, and full AES-256 encryption.
Remote Support for Various Situations
IT Support
Improve your remote support productivity with HelpWire, a free remote desktop solution for freelancers to solve system setup and software installation issues, among other tasks.
Growing Businesses
HelpWire is an effective remote support software for small and medium businesses, designed to manage costs and streamline remote workflows.
System Administrators
HelpWire’s advanced remote desktop administration tools empower sysadmins to maintain the reliable operation of remote computer systems and networks.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
RealVNC provides a free "Lite" version for non-commercial use, though it has notable limitations. Full access to key features is available only during a 14-day paid plan trial.
Yes, RealVNC is considered safe. It uses full end-to-end encryption with Perfect Forward Secrecy, meaning sessions cannot be intercepted or decrypted—either during or after transmission. Remote sessions are protected with AES-GCM 128 or 256-bit encryption, and all web API calls use at least TLS 1.2.
Among the many free alternatives to RealVNC, HelpWire stands out for its secure connections, practical feature set, and clean, user-friendly interface.