Free Alternative to LogMeIn Rescue
Switching to HelpWire, a simple free alternative to LogMeIn Rescue, helps you save your budget and provides swift remote desktop connections to PCs, Macs, and Linux machines.
- Intuitive interface
- Streamlined remote desktop experience
- Full access without hidden fees
HelpWire vs. LogMeIn Rescue
Let's take a look at the pricing and features of both LogMeIn Rescue and HelpWire in detail.
| Features |
HelpWire
|
LogMeIn Rescue |
|---|---|---|
| Pricing | ||
| Pricing | Free | $108.25 /Month |
| Multi-Monitor Support | ||
| Multi-Monitor Support | ||
| Mobile Support | ||
| Mobile Support | Extra $37.50/month | |
| Multi-Platform Support | ||
| Multi-Platform Support | Windows/Mac/Linux | Windows/Mac/Linux |
| Real-Time Chat | ||
| Real-Time Chat | ||
| File Transfer | ||
| File Transfer | ||
| Multi-Session Handling | ||
| Multi-Session Handling | Multiple chat support sessions | Up to 10 sessions at once |
| Unattended Access | ||
| Unattended Access | ||
| Customization & Branding | ||
| Customization & Branding | ||
| Screen Sharing | ||
| Screen Sharing |
HelpWire Features
Opting for HelpWire guarantees full feature access, ensuring steadfast remote desktop management, and making it a noteworthy free alternative to LogMeIn Rescue.
Learn more
Learn more
Quick Session Initiation
Start remote sessions by simply sharing the remote desktop connection link with your clients - no need for complex IDs or passwords.
Built-In Chat
HelpWire’s real-time support chat feature allows tech personnel to gain additional insights into the problems their clients face so they can provide an effective resolution faster.
Multi-Monitor Support
You can view two remote displays simultaneously or switch between multiple monitors when resolving an issue or rendering IT support.
Multiple Desktops Support
Help your customer resolve a problem that has arisen on multiple computers simultaneously within a single remote support session.
Client Management
Effortlessly administer your clients with client management by neatly organizing client lists, filling in additional data fields, and annotating directly within your browser.
Remote Support Tailored for Diverse Needs
Tech Support
HelpWire is an all-around free remote tech support software for delivering timely assistance, ensuring swift resolutions, optimal system configurations, and software setups.
Small and Medium-Sized Businesses (SMBs)
For SMBs seeking a mix of value and affordability, HelpWire is a remote support software for small businesses that can boost your team's productivity, simplify remote procedures, and reduce costs.
Help Desks
When it comes to remote assistance for help desk, HelpWire’s advanced remote control features can considerably enhance service quality, leading to delighted customers.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
LogMeIn has discontinued their free version. Presently, they provide a 14-day free trial for their paid plans, each with varied features and pricing tiers.
Absolutely. HelpWire is a 100% free remote support tool, devoid of hidden fees.
Considering a remote desktop service akin to LogMeIn? Look at HelpWire – a potent tool at no charge. Ideal for IT professionals, businesses, and users desiring an intuitive and economical solution for on-demand desktop support.
While LogMeIn Rescue is one choice, alternatives include AnyDesk, TeamViewer, and others that may align better with specific needs and budgets.
While LogMeIn Rescue is one choice, alternatives include AnyDesk, TeamViewer, and others that may align better with specific needs and budgets.
For Linux enthusiasts, Remmina is a commendable LogMeIn Rescue substitute. It supports numerous network protocols under a single interface. Other Linux-compatible options include NoMachine, RealVNC, and TightVNC.