Remote Desktop for Linux with HelpWire

Deliver incredibly fast, smooth, and effortless remote support with HelpWire, a cross-platform and free remote desktop control solution. It comes with macOS, Windows, and Linux remote desktop functionality and offers multiple tools for on-demand remote support. HelpWire eliminates costly on-site visits, saving you and your clients plenty of time and expenses.

Free download

Trustpilot

4.5

5.0

Capterra

5.0

SourceForge

5.0

TrustRadius

5.0

HelpWire vs Remmina

On Ubuntu Remmina Remote Desktop Client comes pre installed and it is also an app of choice for many other Linux users. It is a free open-source solution with support for VNC and RDP protocols. So let's compare why would you need to choose HelpWire over another built-in remote desktop client for Linux:

	Feature	HelpWire	Remmina
1	Cross platform support	Native support for Windows, macOS and Linux Operators, with Windows and macOS Clients.	Only Linux Operators supporting Windows clients
2	Price	Free	Free
3	Open-source
3	File transfer	Drag-n-drop or copy paste	Sharing access to a remote folder
3	Shared clipboard
3	Sound sharing	Does not support sound sharing yet	Sound sharing is supported over the RDP protocol

Try HelpWire, free remote desktop client for Linux

Experience all benefits of our free Linux remote desktop solution over standard tools.

Free download

How to Use HelpWire for Remote Desktop Connection on Linux

1. Log in to an existing account or register as a new user.

Use the “Log in” button in the upper right to enter your HelpWire credentials. You can create a new account using an email address or your Google profile.

2. Download the HelpWire Operator app.

Go the the App Center and download the HelpWire Operator Linux universal installer package.

3. Choose an existing client or create a new one.

Select a previously created client from the Clients list. You can also create a new client using the button on the main toolbar.

4. Share the connection link with the client.

Locate the Client app link in the upper toolbar of the client profile. Share the link with the client using a secure communication method like email or instant message.

Send a connection link to access multiple monitors

5. Acquire access permission from the remote client.

Press the Request Access button after the client installs and launches the HelpWire client app and wait for approval from the client.

6. Use the Linux remote desktop to connect to the remote client.

Establish a connection with the remote client by pressing the Connect button in the selected client profile tab.

How to connect to the remote client with multiple monitors

7. Terminate the remote control session when done.

Use one of these methods to end the session:

Close the HelpWire Operator app on your machine;
Close the HelpWire Client app on the remote client;
Press the red button in the HelpWire Operator toolbar.

Advanced Linux Remote Desktop Capabilities of HelpWire

Compatible Linux Systems

HelpWire is compatible with a number of Linux-based systems, such as Ubuntu 18.04+, Debian 11+, CentOS 9, RHEL 9, or Fedora 39+.

Linux Remote Desktop to Windows

HelpWire allows you to remotely connect a Linux computer to a Windows or macOS computer. Now, you can easily access important files and troubleshoot issues with HelpWire.

Swift Remote Control and Support

Use uniquely generated links to establish quick connections to client workstations, no need to exchange passwords, tokens or IDs each time.

Control Multiple Workstations

HelpWire enables you to provide smooth remote support to your clients simultaneously on multiple remote workstations, using one link on all computers.

Convenient and Secure File Transfer

Transfer files securely to clients by copying a file you want to send and pasting it into HelpWire’s remote control window.

Multi-Screen Views

View and manage multiple remote computer screens simultaneously with HelpWire.

OS Detection

Automatically detect what operating systems, types, and versions your remote client runs on. This will help you navigate through the compatibility issues.

Unified Client Profile

Organize a remote client’s data like multiple devices and workstations under a single profile. This eliminates confusion and keeps client profiles neatly organized.

Support Chat

Provide proactive assistance, resolve customer queries faster with accuracy, and increase customer satisfaction using HelpWire Chat that enables efficient on-demand remote support on Linux.

Client Management

HelpWire offers a suite of valuable tools, such as detailed client lists, session history, etc. to help you manage client support activities like a pro.

Team Management

Add or remove support team members effortlessly any time to manage your team effectively and adapt to your team’s requirements.

Secure Linux Remote Access

HelpWire protects your business and customer data and IT environment by implementing enterprise-grade security measures and tools. Whether you use macOS, Windows or Linux workstations, your data is in safe hands so you can provide uninterrupted, high-quality customer support and experiences.

Reliable Authentication Solutions

To safeguard login credentials and authorize user access, HelpWire leverages a reputed single sign-on (SSO) solution - Auth0 for your web applications. This protects you from unauthorized access, possible data breaches, and cyberattacks.

End-to-End Data Encryption

HelpWire implements advanced end-to-end TLS/SSL encryptions to protect data and files transferred between your device and the client. It offers robust data privacy and security while avoiding attacks and data compliance issues.

Fortified Data Centers

HelpWire’s cloud infrastructure is built on top of AWS and secured with its robust data security and privacy measures. Global leaders like Microsoft, NASA, Oracle, Netflix, and Disney use the same cloud provider, so you can trust on it.

Firewall-friendly

HelpWire uses standard ports and protocols, allowing you to set up remote connections easily without additional firewall port forwarding or extra configurations, while maintaining optimal network security.

Linux Remote Access for Any Role, Need, and Industry

System Administrators

HelpWire allows system admins to ensure networks and computers systems are operated seamlessly with security from a remote location.
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Help & Service Desks

Improve your support service quality and processes using HelpWire’s advanced remote control and support functionalities. It helps you boost customer happiness with prompt issue resolutions.
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Freelance IT Experts

HelpWire empowers freelance IT experts to serve clients better by delivering remote hand-on support anytime no matter where you or your clients operate from.
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