Free Alternative to Iperius Remote
Helpwire is a reliable Iperius Remote alternative, providing smooth remote access and an intuitive user experience — all at no cost.
- Free-to-use
- Simple-to-use
- Great for businesses of any scale
HelpWire vs. Iperius Remote: An At-a-Glance Comparison
The comparison chart below highlights HelpWire’s edge against Iperius Remote in terms of cost and functionality.
|
HelpWire
|
Iperius Remote
Free
Small
Medium
Pro
| ||||
|---|---|---|---|---|---|
| Price per Month | |||||
| Price per Month | Free for personal and business use | Free for private, non-commercial use | $9 | $21.5 | $36.5 |
| Supported platforms | |||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android |
| Collaboration | |||||
| Collaboration | Chat | Chat | Chat | Chat | Chat |
| File transfer | |||||
| File transfer | |||||
| Remote desktop sessions at a time | |||||
| Remote desktop sessions at a time | 1 | 1 | 2 | 5 | from 10 |
| Unattended Access | |||||
| Unattended Access | |||||
| Management of computer groups, operators and permissions | |||||
| Management of computer groups, operators and permissions | |||||
| Multi-monitor support | |||||
| Multi-monitor support | |||||
| Free updates to the latest version | |||||
| Free updates to the latest version | |||||
| Address Book of connected devices and History | |||||
| Address Book of connected devices and History | Extended history | Limited history | Extended history | Extended history | Extended history |
| Web administrative area | |||||
| Web administrative area | |||||
| Session recording | |||||
| Session recording | |||||
| Customization | |||||
| Customization |
HelpWire Features For Optimal Remote Sessions
Check out HelpWire’s top attributes as an Iperius Remote Alternative and see how it can enhance user experience and remote access performance.
Key features
Key features
Cutting-Edge Client Management Tools
Experience seamless remote client management with HelpWire’s web-based tools, which allow you to create and manage client profiles, view relevant devices, and keep track of support session notes—all in one place.
Efficient Team Management Tools
With HelpWire’s built-in team management tools, your team can streamline remote support by easily delegating tasks, creating and organizing support teams, managing a shared client base, and collaborating to achieve target objectives.
Robust Security Measures
HelpWire ensures the security and confidentiality of your data with top-notch security features, such as two-factor authentication, secure TLS/SSL channels, and full AES-256 encryption.
Multiple Desktops Support
Experience hassle-free working with multiple remote computers of the same client, as HelpWire lets you toggle between their systems effortlessly.
Quick and Easy File Exchange
Easily transfer files by copying and pasting them within the remote desktop window. All transfers are encrypted for client-only access.
Straightforward Session Set Up
HelpWire lets you start remote sessions easily by sending a unique connection URL to clients, eliminating the need for session IDs or passwords.
Instant Real-Time Chat
Expedite client’s issue resolution with HelpWire’s real-time messaging platform. Clients can easily share problem specifics with the tech support personnel while the latter explains the potential solution for the issue.
Multi-Monitor Support
HelpWire supports viewing two displays of the client's machine simultaneously, as well as seamless toggling between screens during the remote session.
How HelpWire Can Help Remote Support for Various Situations?
For IT Support Professionals and Freelancers
HelpWire works perfectly as a free remote support solution for freelancers because of its leading-edge features that simplify and fast-track system setup, software installation, and other technical tasks.
For Growing Businesses
HelpWire can help SMBs manage expenses and deliver unparalleled remote client assistance as an effective remote support software for small businesses. And with the app’s innovative and easy-to-use features, it can also elevate the tech team’s efficiency and productivity.
For Educational Institutions
With HelpWire, IT professionals can engage in remote support for educational institutions that can efficiently diagnose and rectify technical challenges on computers used by learners and teaching staff.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
Iperius Remote Alternative Frequently Asked Questions
Yes, Iperius Remote has a free version but with limited features targeted for personal and non-commercial use. It requires a paid subscription to access its advanced features for business and professional use.
Many reports on Reddit and other online forums claim that hackers misuse Iperius remote due to users’ poor security configurations or weak passwords. However, Iperius Remote is not a malicious app itself but a legitimate remote access program. But as with other similar apps, Iperius Remote is prone to misuse by people with malicious intent.
To prevent any unauthorized access in Iperius Remote, make sure to observe the correct security measures and use strong passwords.
To prevent any unauthorized access in Iperius Remote, make sure to observe the correct security measures and use strong passwords.
There are plenty of free Iperius Remote alternatives out there, but HelpWire stands out among them because of its free features, secure connections, and user-friendly interface and navigation.
Absolutely! HelpWire has a free version with plenty of reliable features for fast and secure remote access. Users can use the HelpWire program using their email address without interruption or any concealed charges.