A Solid GoToMyPC Alternative
HelpWire is an efficient alternative to GoToMyPC, offering seamless remote access and a user-friendly experience — all for free.
- Budget-friendly
- Intuitive interface
- Seamless remote desktop experience
HelpWire vs. GoToMyPC: Key Differences Comparison
Review the features and functions of HelpWire and GoToMyPC side by side in this comparison chart.
|
HelpWire
|
GoToMyPC
Personal
Pro
Corporate
| |||
|---|---|---|---|---|
| Price per Month | ||||
| Price per Month | Free for personal and business use | $35 per month | $33 per month | $28 per month |
| User restrictions | ||||
| User restrictions | No limits | 1 user | No limits | No limits |
| Supported platforms | ||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android |
| Multi-monitor view | ||||
| Multi-monitor view | ||||
| Multiple workstations control per user | ||||
| Multiple workstations control per user | Unlimited | max 20 | max 50 | Unlimited |
| On-demand access | ||||
| On-demand access | ||||
| Unattended access | ||||
| Unattended access | ||||
| Team Management | ||||
| Team Management | ||||
| Client Management | ||||
| Client Management | ||||
| Real-time chat | ||||
| Real-time chat | ||||
| File transfer | ||||
| File transfer | ||||
| Customization | ||||
| Customization | ||||
| Mobile support | ||||
| Mobile support | ||||
| Remote Printing | ||||
| Remote Printing |
HelpWire Features
HelpWire is a great free alternative to GoToMyPC for businesses needing both on-demand and unattended remote access. It offers fast, reliable connections, excellent remote desktop performance, and strong security to keep everything safe and running smoothly.
Key features
Key features
File Exchange
Easily transfer files from the operator’s system to the remote desktop window using the familiar copy-and-paste feature.
Real-time Chat
Use support chat for quick client communication and real-time collaboration among technicians to resolve issues efficiently.
Client Management
Enhance your remote client management by building detailed client profiles, viewing essential device information, and adding notes to remote support sessions — all from your web account.
Team Management
Easily build, manage, and disband support teams, oversee a shared client database, and collaborate seamlessly with integrated team management tools to efficiently resolve issues and deliver exceptional remote support.
Robust Security
With HelpWire's robust security measures, including Auth0 authentication, AES-256 encryption, AWS data centers, and firewall-compatible connections, users can feel secure during remote desktop sessions.
Remote Support for Various Situations
IT Support
Boost your remote support efficiency with HelpWire, a free remote desktop solution for freelancers to tackle system setups, software installations, and more.
Small and Medium-Sized Businesses
HelpWire is a remote support software tailored for SMBs, designed to boost team productivity, simplify remote workflows, and reduce costs.
Managed Service Providers
Managed service providers (MSPs) can trust HelpWire for quick and secure support, ensuring efficient management of their customers' IT infrastructures and end-user systems.
FAQ
Unfortunately, GoToMyPC doesn’t offer a free version — only a 7-day free trial. After the trial ends, you’ll need to pick one of their three paid plans or look into a free alternative.
HelpWire is an excellent free alternative to GoToMyPC, providing similar remote control and support features. It’s ideal for both personal and business use, with no fees.
If your GoToMyPC isn't working, there could be several issues that arise after installing a new application, which may interfere with its proper functioning. In the article "GoToMyPC Problems and How to Solve Them," we've compiled a list of the most common issues users face and their solutions. We highly recommend reviewing this guide to troubleshoot the problem. If the issue persists, we suggest reaching out to the developer's technical support team or exploring alternative solutions.