Free ConnectWise Control Alternative
Dive into HelpWire — a powerful yet budget-friendly ConnectWise Control alternative. With its user-friendly design and consistent performance, HelpWire ensures you have all the tools necessary to provide efficient remote support.
- Budget-friendly
- Simple to navigate
- Consistent remote desktop performance
HelpWire vs. ConnectWise Control: Quick Comparison
Explore the differences between ConnectWise Control and HelpWire regarding features and pricing plans to guide your decision:
| Features |
HelpWire
|
ConnectWise Control
ConnectWise Control One
ConnectWise Control Standard
ConnectWise Control Premium
| ||
|---|---|---|---|---|
| Price per month | ||||
| Price per month | Free | $27 | $42 | $52 |
| Multi-platform support | ||||
| Multi-platform support | Windows, Mac, Linux | Windows, Mac, Chrome OS, Android, and Linux | Windows, Mac, Chrome OS, Android, and Linux | Windows, Mac, Chrome OS, Android, and Linux |
| Multi-monitor view | ||||
| Multi-monitor view | ||||
| Chat and collaboration | ||||
| Chat and collaboration | Chat | Chat, VoIP | Chat, VoIP | |
| File transfer | ||||
| File transfer | ||||
| Robust security | ||||
| Robust security | ||||
| Number of simultaneous remote desktop sessions | ||||
| Number of simultaneous remote desktop sessions | 1 | 1 | 3 | 10 |
| Number of technicians per license | ||||
| Number of technicians per license | 1 | 1 | Unlimited | Unlimited |
| Customization | ||||
| Customization | ||||
| Mobile support | ||||
| Mobile support | iOS, Android technician client only | iOS, Android technician, and guest client | iOS, Android technician, and guest client | |
| Helpdesk (other software, API) Integration | ||||
| Helpdesk (other software, API) Integration | Extensions only | Extensions only | Extensions only | |
| Unattended access | ||||
| Unattended access | 10 agents | Unlimited | Unlimited |
HelpWire Features
HelpWire stands out among remote support alternatives to ConnectWise, particularly for small businesses. Users gain full access to all features, ensuring reliable remote desktop control without straining the budget.
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Real-Time Chat
Engage with customers seamlessly using the instant customer support chat feature, facilitating better problem understanding and swift solutions.
Easy Session Start
Initiate support sessions smoothly by sharing a remote desktop connection link, eliminating the need for cumbersome passwords or IDs. No firewall or VPN configurations are required.
Multi-Monitor Support
HelpWire supports connections to multi-display computers, allowing you to easily switch between or view remote monitors side-by-side.
File Transfer
Transfer files to your client's remote desktop simply by copying and pasting them into the remote session window, negating the need for intermediary storage or hosting services.
Robust Security
Is HelpWire safe? Yes! With Auth0 authentication, firewall-friendly connections, AES-256 encryption, and secure AWS data centers, HelpWire ensures your data's security and privacy.
Remote Support for Various Needs and Services
HelpWire offers remote assistance solutions tailored to diverse requirements, making it the ideal ConnectWise alternative for small businesses, help desks, or independent IT professionals.
Tech Support
With HelpWire, a remote IT support service, you can provide clients with efficient on-demand remote support, whether for software installation, system configuration, or other support routines.
Small and Medium-Sized Businesses
A free ConnectWise alternative, HelpWire offers remote support for POS systems, streamlining remote assistance to help businesses reduce costs and elevate their customer service levels
Healthcare
Ensure uninterrupted medical equipment function by remotely maintaining and updating software across the network, offering IT support for healthcare.
FAQ
No, but ConnectWise Control provides a 14-day free trial.
Yes, HelpWire is a ConnectWise alternative you can use for free, without hidden charges.
For businesses seeking a comprehensive remote desktop solution, HelpWire is an excellent choice. This free ConnectWise Control alternative provides user-friendly tools for remote support across various devices.
While HelpWire and ConnectWise Control share fundamental features, HelpWire offers free remote support for PCs, Macs, and Linux computers, making it a top ConnectWise alternative. Other notable solutions include AnyDesk, TeamViewer, GoToAssist, LogMeIn, and Splashtop, each catering to unique needs.