Free Alternative to AnyDesk
Transition to HelpWire, a seamless alternative to AnyDesk, and equip yourself with core functionalities for a fast, professional remote support experience for Mac, Linux, and PC users.
- Simple-to-use
- Great for businesses of any scale
- No hidden charges
HelpWire vs AnyDesk: Comparison at a Glance
Dive deep into a detailed comparison between HelpWire and AnyDesk features and pricing plans.
| Features |
HelpWire
|
AnyDesk
Free
Solo
Standard
Advanced
| |||
|---|---|---|---|---|---|
| Price per Month | |||||
| Price per Month | Free for personal and business use | Free for personal use only | $19.90 | $30.90 | $67.90 |
| Session Amount at a Time | |||||
| Session Amount at a Time | 1 session with multiple concurrent connections to remote workstations of the same client | 1 | 1 | 1 session, with the option to purchase up to 20 concurrent connections | 2 sessions with the option to purchase up to 50 concurrent connections |
| Multi-Platform support | |||||
| Multi-Platform support | Windows, Mac, Linux | Mac, Windows, iOS, Linux, ChromeOS, and Android | iOS, Windows, Mac, Android, Linux, and ChromeOS | Windows, Android, Mac, iOS, ChromeOS, and Linux | Windows, Android, Mac, ChromeOS, Linux, and iOS |
| Chat and Collaboration | |||||
| Chat and Collaboration | Chat | Chat and Whiteboard | Сhat and Whiteboard | Сhat and Whiteboard | Сhat and Whiteboard |
| Operator Seats | |||||
| Operator Seats | 1 | 1 | 1 | 20 | 100 |
| Multi-Monitor View | |||||
| Multi-Monitor View | |||||
| File Transfer | |||||
| File Transfer | |||||
| Strong Security | |||||
| Strong Security | |||||
| Session Recording | |||||
| Session Recording | |||||
| Unattended Access | |||||
| Unattended Access | Up to 3 managed devices | Up to 100 managed devices | Up to 500 managed devices | Up to 1000 managed devices | |
| Brand Customization | |||||
| Brand Customization |
HelpWire Features
Integrated Chat
With HelpWire’s embedded customer support chat, tech operators can engage with clients in real-time, ensuring clarity and precision concerning the challenges being addressed.
Simple Session Start
HelpWire allows to initiate remote support sessions by sharing an intuitive remote connection URL with a client, eliminating the need to deal with session IDs and passwords.
File Transfer
Send files from the operator’s system to the remote desktop window by simply copying and pasting them.
Client Management
Streamline your remote client management by creating detailed client profiles, viewing critical device information, and annotating remote support sessions, all directly from your web account.
Multi-Monitor View
Visualize dual remote screens concurrently or transition amongst multiple displays while troubleshooting issues remotely.
Remote Support for Diverse Scenarios
IT Support
Supercharge your IT support crew's throughput with HelpWire, a free remote support for freelancers, ensuring rapid and efficient remote aid for users grappling with system nuances or software installation.
Small and Medium Businesses
HelpWire, your go-to AnyDesk alternative for remote IT support for small businesses, not only curtails operational expenditure but also bolsters your client support team's efficiency with its intuitive remote desktop toolkit.
Help Desks
HelpWire serves as a secure remote desktop for SysAdmins, improving support operations and raising the quality of support services with its powerful control features.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
Frequently Asked Questions (FAQs)
Although AnyDesk is free for personal use, if you’re searching for a remote desktop for commercial purposes, consider HelpWire as your free alternative to AnyDesk. It offers a variety of handy remote control tools to both enterprises and independent IT consultants.
AnyDesk doesn't enforce a universal session duration cap. Every user can set the maximum session duration according to their individual preferences.
Indeed, HelpWire is an entirely free remote desktop service.
AnyDesk incorporates safety features such as whitelisting protocols, robust AES 256-bit encryption, and authentication checks. However, to bolster security, always ensure timely installation of security patches. Best practices include deploying robust password strategies, abstaining from publicizing AnyDesk credentials, and avoiding remote access via unfamiliar or dubious devices.