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RemotePC vs TeamViewer

Author: Oliver Rieder
Oliver Rieder Article author

It can be difficult to select the ideal remote support tool for your company when there’s such a wide array of options to choose from. In this article, we’ll compare two extremely popular remote desktop providers: TeamViewer and RemotePC. We’ll go over important features, performance capabilities, and cost vs value. All of which, by the end of this post, should help readers feel confident in which solution fits their unique preferences.


Overview

remotepc logo

Developed by IDrive Inc. (a cloud-storage, remote access, and online backup company founded in 1995), RemotePC is a remote access tool beloved by many. In fact, the Better Business Bureau gives IDrive Inc., an A+ rating! 

RemotePC makes it easy to access computers remotely, and runs on Windows, Mac, Linux (along with Android, and iOS devices with secure AES-256 encryption). Users are given two options for remote sharing: one is the “always on access”, which provides remote access to a computer 24/7- or they can provide one-time access with a sharing key.

RemotePC doesn’t even require installation.

teamviewer logo

TeamViewer is one of the most globally renowned remote desktop software toolson the market. Setting itself apart as exceptionally user-friendly, and making it quick and easy to connect with other computers/devices (be it server, laptop, or desktop PC).

TeamViewer is also a vital tool for many remote support teams, allowing experts to easily access and troubleshoot a computer from afar. It also provides exceptional screen sharing capabilities. In Spite of its many features, TeamViewer is more often than not considered an online collaboration tool, rather than a software management resource.

TeamViewer is compatible with several major platforms (Windows, Mac, and Linux), and also works with mobile operating systems like Android, iOS, and even Raspberry Pi. TeamViewer Pilot is a recent addition, and utilizes an augmented reality app to support remote maintenance capabilities.

Features

RemotePC

 

RemotePC offers an array of exceptional features that support a wide spectrum of user needs. Two prominent features include standard screen-sharing and remote access. Practically any file-type is transferable between two devices, and remotely management of any content-type is effortless.

Users can even remotely connect their mobile tablet to a desktop computer, and access video files stored on the hard drive.

These features are included with a free RemotePC subscription (but vary based on the plan users select). For example: linking thousands of different devices, or large-scale connection tools.

TeamViewer

 

TeamViewer is compatible with Windows, Mac, Linux- and even provides a version that works on iPhone (iOS) devices. They also offer an additional mobile option that users add to their USB drives or disks, allowing much more convenience and flexibility for those who travel.

TeamViewer also makes quick work of demonstrations, training videos, and presentations sharing- including a “status” display that helps participants easily locate and speak with each other.

It isn’t required to install TeamViewer on every machine participating in the remote connection, making it an ideal tool for technical support scenarios where professionals need to access a customer’s computer remotely. As long as a licensed version of TeamViewer is installed correctly on the tech professional’s workstation, they can quickly access other computers without TeamViewer installed.

Features TeamViewer RemotePC
Transfer Files
Record Sessions
Support Audio
Transfer Sessions
Print Remotely
Share USB
Chat In Real-Time
Accessible On Mobile
TeamViewer RemotePC
Transfer Files
Record Sessions
Support Audio
Transfer Sessions
Print Remotely
Share USB
Chat In Real-Time
Accessible On Mobile

Interface Comparison

Both remote assistance tools worked as advertised for us. They have a user-friendly interface that made it possible to locate all of their features. Image scaling was smooth with both apps and they provide easy connectivity for remote desktops and mobile devices.

RemotePC
TeamViewer

Operating System Support

Both solutions support a wide variety of operating systems. Also, you can compare TeamViewer and GoToMyPC by the number of operating systems accessible for remote support.

Supported OS TeamViewer RemotePC
Windows
MacOS
Linux
Android
iOS & iPadOS
Chrome OS
RaspberryPi
Fire OS
TeamViewer RemotePC
Windows
MacOS
Linux
Android
iOS & iPadOS
Chrome OS
RaspberryPi
Fire OS

Pros And Cons

The following tables list some of the pros and cons of these two remote access solutions. Compare them with the NoMachine and TeamViewer apps to make the right choice.

TeamViewer:

Pros
  • User-Friendly Set Up And Operation
  • Powerful Group-Communication
  • Flexible Pricing
Cons
  • Two Remote Systems Can’t Be Viewed At The Same Time
  • Additional Costs For Mobile Access

RemotePC:

Pros
  • User-Friendly Set Up And Operation
  • Costs Less Than Competing Remote Options
  • Live 24/7 Chat Support
Cons
  • Adding New Users Is A Slow Process
  • Web App Has Very Few Features

Pricing

A variety of pricing plans are available with both tools. Armed with the knowledge of these two apps, you can easily compare the pricing policy with the other two remote assistance tools, s.a. Microsoft RDP and TeamViewer.

RemotePC

 

There are 4 pricing plans available through RemotePC:

  • Consumer Plan: $29.62 per year | Supports a single user with access of up to 2 computers.
  • SOHO Plan: $59.62 per year | Supports a single user with access of up to 10 computers.
  • Team Plan: $224.62 per year | Supports infinite users with access of up to 50 computers.
  • Enterprise Plan: $449.62 per year | Supports infinite users with access of up to 100 computers.

Note: Both Team and Enterprise plans offer scaling to accommodate additional computers.

TeamViewer

 

TeamViewer provides various plans, including add-ons and third-party integrations. These come along with a 14-day trial period. They are as follows:

For Single Users
TeamViewer offers two single-license plans with distinct features. The TeamViewer Remote Access plan is subscription based, with a monthly cost of $24.90. It is a 3-phase plan that activates a single license, one concurrent connection/channel, and the ability to connect from an unlimited number of devices. Individuals subscribing to this plan can also manage up to three devices.

On the other hand, the TeamViewer Business plan begins at $42.41 per month, billed annually. The plan permits a single user to connect to three devices and switch devices up to nine times a year. Interestingly, you can also remotely print and share files across different PCs, but the number of meeting participants is restricted to just five.

For Teams
TeamViewer has a value-packed license for teams, the TeamViewer Premium. The license is priced at $112.90 per month and $1,354.80 per year, providing a platform for up to 50 users to connect to a maximum of 300 devices, with meetings being held with up to 15 participants.

For Enterprise</s
For enterprise-level users, the Corporate license goes for $229.90 per month or $2,758.80 per year.

This plan is intended for teams and allows them to remotely access devices as a group or simultaneously access multiple devices. This plan provides access for 200 users to up to 500 devices, and the meeting participant limit is raised to 25.

Pricing plans TeamViewer RemotePC
Free Trial No 7-day free trial
Free Plan Yes No
Level 1 $24.90/month $18.38/year
Level 2 $50.90/month $37.12/year
Level 3 $112.90/month $59.62/year
Level 4 $229.90/month $224.62/year
Level 5 N/A $449.62/year
TeamViewer RemotePC
Free Trial
No 7-day free trial
Free Plan
Yes No
Level 1
$24.90/month $18.38/year
Level 2
$50.90/month $37.12/year
Level 3
$112.90/month $59.62/year
Level 4
$229.90/month $224.62/year
Level 5
N/A $449.62/year

Conclusion

RemotePC is a cost-effective option that permits simultaneous remote access to a plethora of devices. Even though RemotePC doesn’t contain some of the collaborative tools TeamViewer offers, it’s a solid solution that boasts exceptional latency, provides smooth remote desktop usability, supports video chat, and offers live 24/7 chat support.

With all factors taken into consideration, RemotePC is the winner of the best individual remote desktop software competition. It’s excellent for sole-proprietors and businesses from small to medium sizes, and offers an array of powerful features at a very affordable price.