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GoToMyPC vs RDP

Author: Oliver Rieder
Oliver Rieder Article author

With so many options available for your remote desktop requirements, it’s difficult to decide on what is best for your company’s needs. This article will highlight two popular options – GoToMyPC and Remote Desktop Protocol. With a side-by-side comparison of what each option offers, along with price and performance, making an informed choice between GoToMyPC or Microsoft should be a lot less daunting.

Overview

Remote Desktop Connection
by Microsoft Corporation
4.5 (163)

Microsoft’s Remote Desktop Protocol (RDP) is a communication protocol that connects two computers over a network. It allows you to access a system remotely.

RDP is actually the technology behind remote desktop connections, and not an application in itself. The fact that the term ‘RDP’ is often used for explaining the Windows Remote Desktop Connection (RDC), which is an application, creates confusion. Many think of RDP as an application.

Currently, RDC is available only in Windows Pro and Enterprise editions. This application lets you access a remote desktop and its applications, and even perform tasks on it, such as exchanging files, over a network. This works as if you are physically using the desktop. Plus, RDC enables faster and secure connections between Windows computers. Businesses and IT admins in Windows-first environments are the ideal users for RDC.

To summarize:

  • • RDP is a protocol and the underlying technology that facilitates remote desktop connections.
  • • Remote Desktop Connection (RDC) is a built-in Windows application that connects one Windows computer to another using RDP.
✍️Note:  The Microsoft Remote Desktop app from the Microsoft Store will no longer be supported after May 27, 2025. Users will need to switch to the Windows App to continue accessing services like Windows 365 and Azure Virtual Desktop.

For Remote Desktop connections, Remote Desktop Connection (RDC), built into Windows, will remain available for Windows-to-Windows connections. However, RDC has limitations, such as no cross-platform support and complex configurations, prompting many users to seek alternative remote desktop solutions.

Consider HelpWire — a free, easy-to-setup remote desktop tool that provides cross-platform support for Windows, macOS, and Linux.
GoToMyPC
by GoTo
4.7 (113)

GoToMyPC is a remote desktop software developed by GoTo (previously LogMeIn). It lets you remotely access and control a computer no matter where you are.

This software is useful for business and home users to connect to an office or home computers using their mobile device or a web browser. This way, they can easily access files, troubleshoot system issues, or provide support to customers.

To use GoToMyPC, you need to install the software on a host computer that runs either Windows or macOS. The software uses a subscription model to price its services. It’s ideal for individuals as well as teams in organizations that need an efficient solution for account management and to provide administrative controls.

GoToMyPC vs RDP: Best Use Cases

Built-in RDP

RDP is ideal for organizations with Windows-based IT environments looking for efficient remote access. Some of the use cases include:
  • • IT admins in corporations tasked with managing Windows desktops and servers in secure networks.
  • • Environments that prioritize security and performance, and where users can manage complex network configurations.
  • • Companies that operate in Windows-based infrastructure and looking for a built-in, remote access tool without spending extra.
  • • Employees who want to remotely access office PCs with either Windows Pro or Enterprise running.

GoToMyPC

GoToMyPC is ideal for users who require cross-platform access, ease of use, and minimal setup. It’s suitable for:
  • • Small businesses and teams searching for a remote access solution with centralized management, multi-user access, and connection security, without involving their internal IT support.
  • • Remote workers or freelancers who want to easily access their home or office computers from anywhere with security and reliability.
  • • Organizations that need a subscription-based and fully supported remote access solution without relying on VPNs or internal infrastructure.
  • • Users who work with Windows and macOS systems or prefer browser-based connections over port/firewall setups.

RDP vs GoToMyPC: Features

Remote Desktop Connection

Remote Desktop Connection (RDC) is available on Windows Pro and Enterprise editions, and allows you to securely access remote Windows machines. Its key features include:

  • • Effortless Remote Access: RDC lets you connect remotely to Windows-based servers and desktops with full control and access the apps, files, and system resources stored in them as if you’re physically accessing them.
  • • Multi-Session Management: RDC allows admins to set up virtual desktops, publish RemoteApp programs, and manage multiple sessions easily.
  • • Session Persistence: You can keep remote computers ready for accepting connections and active in always-on IT environments.
  • • Remote Printing: RDC lets you print documents from a remote computer to your local printer, which is useful for remote work.
  • • File Transfer: Although less efficient than dedicated file transfer protocols, RDC lets you transfer files from one computer to another remotely by copy-paste method or via shared folders.
  • • Strong Security: RDP secures remote connections through encryption and Network Level Authentication (NLA). This allows only authorized users to establish remote connections and access resources.

GoToMYPC

GoToMyPC offers three subscription plans: Personal, Pro, and Corporate. Each plan comes with different features that suit individual users, small teams, or large organizations. Some of the features include:

  • • Quick Remote Access: Control your host computer from anywhere and access the apps, files, and settings stored on it using GoToMyPC.
  • • Always-On Access: The tool lets you keep your host machines active so they can accept connections at any time. This offers consistent and prompt remote access.
  • • Remote Printing: You can print documents stored in a remote system to a local printer using GoToMyPC without extra setups.
  • • Multi-Monitor Support: Work efficiently as GoToMyPC offers multi-monitor support. It lets you use all displays connected to the host computer.
  • • File Transfer: Transfer files easily between the remote and local computers. Drag a file from one computer and drop it onto another, or use built-in tools to transfer files.
  • • Robust Security: GoToMyPC offers security features, such as 256-bit AES encryption, unique access codes, and two-factor authentication (2FA).
FeatureGoToMyPCRemote Desktop (RDP)
Platform supportWindows, macOS, iOS, Android (access via a web browser or application)
Windows (for host), various clients
Access via a web browser
Mobile Application supportLimited (via Microsoft apps)
File Transfer (drag-and-drop, built-in) (copy-paste/shared folders)
Remote Printing
Real Chat
Multi-Monitor Support
Session Persistence
Security256-bit AES, access codes, optional 2FANLA, TLS encryption
Setup ComplexitySimple (install host software)Moderate to complex (network configuration needed)
Subscription Required

Interface Comparison

Remote Desktop Connection

GoToMyPC

Operating Systems

Microsoft’s Remote Desktop Connection (RDP) allows remote access to Windows machines with different requirements for host and client systems.

The host system must run Windows Pro, Enterprise, or Server editions. It doesn’t support Home editions. The client system can connect from various operating systems: Windows, macOS, Linux (via third-party apps), iOS, and Android.

For major platforms, Microsoft provides official Remote Desktop applications. It also offers limited web access support through Windows 365 and Azure Virtual Desktop.

On the other hand, GoToMyPC has a subscription-based pricing for remote access. It supports Windows and macOS as host machines.

RoleOperating SystemsMicrosoft RDPGoToMyPC
HostWindows 10/11 Pro, Enterprise, Server
 Windows Home
ClientWindows, macOS
 iOS, Android (via app) (via app)
 Linux (3rd-party clients)

Pros and Cons

Before making a decision on which remote desktop software to use, have a look at the pros and cons listed for each application below. See below for a detailed list of pros and cons encompassing both remote access software tools. We recommend balancing these pros and cons against LogMeIn and Bomgar (ensuring the best possible decision is made).

GoToMyPC

Pros

  • Uncluttered and intuitive interface for ease of use;
  • Easy drag and drop functionality for file transfer;
  • Multi operating system support including Windows, Mac, Android, iOS and even Kindle;
  • Citrix offers 24/7 phone technical support;
  • Available as an easy to use mobile app;
  • Supports multi monitor display;
  • Security features include 128-bit encryption, dual passwords, and end to end authentication.

Cons

  • Pricey compared to other software available;
  • Bit glitchy on macOS;
  • Transmitting large files can result in lag or freezing during sessions;
  • Canceling of subscriptions can be tedious;
  • Connections are not 100% consistent.

RDP

Pros

  • Fast internet connection not required to use RDP;
  • Simple to monitor and control remote devices;
  • Great flexibility with different device types;
  • Easy file and folder access;
  • Simple troubleshooting.

Cons

  • Advanced configuration and setup required;
  • System inaccessible during downtime;
  • Can be expensive especially when multi users are required;
  • Cannot reboot a machine remotely;
  • Some features required third party software;
  • When multiple sessions are open, resource bottlenecks can occur.

Pricing

Microsoft RDP comes as a built-in feature in Windows Pro or Enterprise editions. This means, it requires a one-time or bundled cost. However, upgrading from the Home edition costs around $200.

In contrast, GoToMyPC uses a subscription model that starts at $35 per computer per month. It’s not one-time pricing, unlike RDP. You’ll get platform flexibility and team features.

For more details, compare the pricing between RemotePC and GoToMyPC.

RDP

Remote access with Microsoft Remote Desktop Protocol (RDP) has certain limitations based on Windows editions.

A computer running Windows Home editions cannot work as an RDP host without third-party modifications. RDP supports hosts running Windows 8, 10, or 11 in Pro, Enterprise, or Education editions for remote access.

And if you want to upgrade your operating system from Windows Home, it would cost you around $199.99, unless it’s included with your device.

GoToMyPC

GoToMyPC comes with three monthly subscription plans suitable for different user needs:

  • • Personal: $35/month per computer. It includes remote access for 1 user, up to 20 computers, and unlimited sessions.
  • • Pro: $66/month per computer. It allows small teams to access shared devices across 2–50 computers and offers usage monitoring and centralized administration.
  • • Corporate: $28/month per computer. It’s tailored for companies with 10+ users and at least 5 computers. It comes with enterprise-level controls, such as SSO, Wake-on-LAN, remote deployment, and multiple admins.
Pricing PlanGoToMyPCMicrosoft RDP
Free
Free Trial7 days
Personal$35/month$200 for Windows Pro
Pro$33/month
Corporate$28/month/computer

HelpWire: Powerful Alternative to RDP and GoToMyPC

HelpWire is one of the best alternatives to RDP and GoToMyPC. This free remote desktop software is ideal for teams and users looking for a flexible, simple, and feature-rich remote access solution without investing extra.

Getting started with HelpWire doesn’t require you to upgrade to Windows Pro or Enterprise editions, unlike RDP. It also doesn’t require an added firewall or VPN setup. Compared to GoToMyPC, HelpWire offers similar features, such as multi-monitor support, unattended access, file transfer, and chat. All this without any platform restrictions or ongoing monthly fees.

HelpWire supports Windows, macOS, and Linux, and offers fast and secure connection via shareable session links. This makes HelpWire an ideal remote access solution for businesses, small teams, and freelancers. HelpWire stands out as a modern and efficient alternative, especially for users looking to avoid GoToMyPC’s cost and RDP’s technical setups.

Why Opt for HelpWire Instead of GoToMyPC or RDP?
  • Multi-Platform Support
    Compatible with Windows, macOS, and Linux.
  • Quick Remote Assistance
    Connect through secure, auto-generated links.
  • Unattended Access
    Resolve issues without the need for client’s on-site presence.
  • Real-time chat
    Enables multiple technicians to collaborate effortlessly.
  • Streamlined Client & Team Management
    Monitor session logs, manage client information, and assign roles to improve team efficiency.

Conclusion

Choosing between GoToMyPC and Microsoft Remote Desktop (RDP) depends on your IT environment and remote access needs. RDP is best for Windows Pro/Enterprise setups but lacks cross-platform support, flexibility, and is harder to configure. On the other hand, GoToMyPC is a user-friendly, cross-platform solution, though it comes with a recurring cost. HelpWire offers a great balance of affordability and ease of use, providing secure remote access with minimal setup, and is free for similar features, making it ideal for both businesses and individuals seeking simplicity without the monthly fee.
Tags:
Comparison, GoToMyPC, RDP