Teammate Invites. Empower your team by extending unlimited invites, adding them as operators to bolster your company’s remote support efforts.
Company Profile. Set up a distinct company profile on HelpWire, customizing essential details about your organization. Initially, you can manage one company, with plans to expand this capability.
Role Hierarchy. We’ve established clear roles within the platform: company owners have admin rights to edit details and manage the team. At the same time, operators can directly engage with clients but not alter company or team settings.
Centralized Contacts. A shared contacts list ensures all operators have access to and can interact with a comprehensive client database, making client communication smoother and more coordinated.
Cross-team Access. Serve as an invited Support Operator in other companies, while simultaneously being able to register your own company.
