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GoToMyPC vs LogMeIn

Author: Oliver Rieder
Oliver Rieder Article author

With so many options available for your remote desktop requirements, it’s difficult to decide on what is best for your company’s needs. This article will highlight two popular options – GoToMyPC and LogMeIn. With a side-by-side comparison of what each option offers, along with price and performance, making an informed choice between GoToMyPC or LogMeIn should be a lot less daunting.


Overview

LogMeIn rank based on Capterra reviews

LogMeIn Pro is a purpose-built remote access tool that gives you a reliable and flexible work anywhere solution. The company that brings you LogMeIn Pro is also behind other popular collaboration tools like GoToMeeting, GoToConnect and Grasshopper.

A subscription for LogMeIn Pro includes perks like 1 TB cloud storage and password manager LastPass Premium. LogMeIn Pro is available as a mobile app or browser based desktop application.

GoToMyPC rank based on Capterra reviews

GoToMyPC is part of the Citrix family of products – much like LogMeIn but while similar, the two products do not compete. GoToMyPC is a simple and flexible solution that requires installation and configuration on the remote computer that you wish to access. This process generates an access code for the host computer that you are required to enter to start a remote session. GoToMyPC uses a “broker” to relay all requests between the accessing device and the remote machine through a private encrypted stream.

Features

LogMeIn

LogMeIn includes a wide array of additional features to give you the most reliable and flexible remote access experience. Recommended for small and medium-sized businesses, LogMeIn lets you add unlimited users to extend your remote network.

LogMeIn works on your desktop, iPhone, iPad or Android device – giving you maximum mobility to work anywhere. With 1TB cloud storage, store and share files quickly and securely, and print documents from anywhere.

Multi-monitor support lets you host online sessions and you can even screen record to AVI files. With the Whiteboard drawing feature, annotate any documents or slides as required. You can also wake up the remote machine via LAN which means unattended access is possible.

GoToMyPC

To use GoToMyPC you must download and install it on the host machine. In the Personal or Pro versions – setup must happen on the host machine. Only the Corporate package allows you to configure the software remotely. Once configured, simply log in on your browser via www.gotomypc.com or use the mobile app.

Once you’ve selected the machine that you want to connect to, the GoToMyPC broker triggers the session start signal to the host computer and you will be prompted to enter your access code. The access code is not stored by GoToMyPC – only on the host computer.
Once the connection is authorized, the broker selects an available server to relay all communications including mouse and keyboard actions as well as any data transfers. All data is encrypted end to end using 256-bit Advanced Encryption Standard (AES).

Due to the multiple data centers worldwide – GoToMyPC provides a reliable system that is available all the time. The host computer screen is only transmitted when a change is detected, thus ensuring high performance, and reducing unnecessary data transfers. Data is compressed to provide a better user experience with minimal lag. GoToMyPC also lets you wake up or start-up a remote host over LAN – which is very useful to allow unsupervised remote access.

Features

GoToMyPC

LogMeIn

File Transfer

Record Sessions

Supports Audio

Transfer Sessions

Remote Printing

Share USB

Real-time chat

Mobile Access


Interface Comparison

Both LogMeIn and GoToMyPC have a very user-friendly interface. You’ll feel as though you’re sitting in front of the host machine. With a good resolution the remote desktop image is crisp and clear. The mobile apps also provide a good user experience.

LogMeIn
GoToMyPC

Operating Systems

GoToMyPC and LogMeIn both support all standard Desktop and mobile operating systems. Another way to compare the LogMeIn and SplashTop is by the number of operating systems that can be accessed remotely with the tool.

Operating System

GoToMyPC

LogMeIn

Windows

MacOS

Android

iOS

FireOS


Pros and Cons

The pros and cons of GoToMyPC and LogMeIn are outlined in the following tables. We think this will help you compare their features with RDP and GoToMyPC and make the correct purchasing decision.

GoToMyPC

Pros

Cons

Easy installation and ease of use

Even with three different price plans, it is an expensive solution.

Simple drag and drop file transfer

Some performance inconsistencies on MacOS

Multi operating system support including availability for Kindle

Some lag experienced when working with large files

Real-time diagnostics

Users have reported difficulty when trying to cancel subscriptions

Phone technical support available 24/7

Available as a mobile app for extra flexibility

Multi monitor support

Security features include 256-bit AES encryption, multi factor authentication, host access codes and dual passwords.


LogMeIn

Pros

Cons

Simple and easy to use

Expensive with no free option available

Unlimited users

Screen resolution and connections on Mac are glitchy

Transfer files using drag and drop

File transfer interface is not user friendly

Share screens with multi monitor support

Only annual billing option available

Supports Windows, Mac, Android and iOS

State of the art endpoint security with dual passwords, 256-bit AES encryption and end-to-end authentication.

1TB file storage included

Online and phone support available 24/7

LogMeIn Antivirus included

LastPass Premium included


Price

As with many remote assistance tools, various pricing options are available with these solutions. You can easily compare the price of these tools with the cost of alternative solutions like LogMeIn or Bomgar.

LogMeIn Pro

LogMeIn Pro offers three plans, which are Individuals, Power, Users, and Small Businesses, each tailored to different user requirements. The Individuals plan starts at $30 per month and gives access for usage on just two computers. The Power Users plan starts at $70 per month and allows access up to five computers, while the Small Businesses plan starts at $129 per month and offers access to ten computers.

The good thing is all plans include core features such as remote computer access and remote printing for unlimited users, with an impressive 1TB file storage. Additionally, users get free access to LastPass Premium password manager licenses, with the number of licenses increasing with each plan.

GoToMyPC

GoToMyPC offers three distinct packages, starting with Personal, moving up to Pro, and ending with a Corporate alternative. If you prefer a one-user alternative with access to one or more PCs, the Personal plan is your best shot. It now goes for $44.00 for each PC monthly.

The Pro package from GoToMyPC is the most popular option; it costs $41.50 per PC monthly and is best for small teams that require access for numerous users.

Corporate, on the other hand, is designed for bigger teams and those that require invoiced billing in addition to a greater level of administrative management. It attracts a monthly renewal fee of $28 per PC. Free trials are available for all bundles. If your needs fall in the superuser range, you should get in touch with the GoToMyPC sales team.

Pricing plans

GoToMyPC

LogMeIn

Free Trial

7 days

7 days

Free Version

No

No

Level 1

$44.00/month

$30/month

Level 2

$41.50/month

$70/month

Level 3

$28/month

$129/month


Conclusion

For simple file sharing options, it’s not necessary to use remote desktop software like LogMeIn or GoToMyPC. With the added features these software solutions provide, it would simply be overkill. However, to allow online collaboration whether it be with presentations or online meetings, and for remote technical support – both LogMeIn and GoToMyPC are up to the task.

LogMeIn is more suitable should you require to provide remote IT services. Users and hosts can access data securely without requiring additional installations and it’s not necessary to configure firewalls for remote access.

On the other hand GoToMyPC requires the installation of a server on the host machine. It is more suited towards other industries that require additional reporting and administration tools. It also maintains data integrity by ensuring sensitive information is not shared publicly or stored in the cloud.